Shipping
When will my order arrive?
For orders inside finland, shipping time is 1-4 working days. Rest of Europe is about 2- 14 working days.
Where do i track my order?
You will receive a mail from the carrier once the package is on its way. from there on you can track it.
How much does shipping cost?
Shipping is totally free on all orders inside Finland. For other countries, price will be calculated at checkout.
Can i change address after ordering?
If the package hasn't been sent yet its possible. For more info, contact: enziwear.business@gmail.com.
Exchange & return
CAN i return my order?
If for any reason you are not satisfied, we offer returns within 14 days of the original purchase date. Your product must be in unused condition.
How do i return my order?
Send us a mail at: enziwear.business@gmail.com
When will i recieve my refund?
As soon as the product arrives to us and everything looks alright. We will send out a refund that will take 1-3 working days to arrive to your account.
what if i got my product and it came damaged?
If you received a damaged product please contact us at enziwear.business@gmail.com with your order information and a picture of the damaged product.
Payments
Is it safe to pay with credit card?
We use paytrail as our payment merchant. They offer 100% secure payment methods. You can find the different methods at checkout.
